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FT Deli Bakery Associate - Bilingual Preferred - Food Lion

Location
Odenton, MD, United States

Posted on
Jan 03, 2021

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Description
Job Title: FT Deli Bakery Associate - Bilingual Preferred - Food Lion
Job Location:

Primary Purpose:

Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

Duties and Responsibilities:

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned
Requirements
Qualifications:

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirement:

• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Be able to handle a variety of substances associated with cleaning and packaging materials
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time


Preferred:
Bilingual.

Asociado de Deli/Panadería – Tiempo Completo y Medio Tiempo (FT/PT Deli/Bakery Associate)

Deberes y responsabilidades

Cumple con los estándares de servicio al cliente de Food Lion
Contacta e interactúa con los clientes para crear una experiencia positiva de ventas.
Emplea la táctica de ventas empleando sugerencias.
Emplea el sistema de comunicaciones de la tienda.
Manipula y afila la rebanadora.
Manipula la maquina envolvedora de productos.
Opera la rebanadora de pan.
Puede escribir mensajes en tortas para pedidos especiales o peticiones.
Cuando aplique mantiene la estación de aceitunas.
Manipula las básculas.
Entiende sistema de peso Tara
Contesta el teléfono
Entiende el control de las porciones de alimentos calientes.
Prepara sándwiches, bocadillos, ensaladas, café y te, despacha bebidas y fríe pollo.
Donde aplique prepara bandejas de carne.
Entiende y sigue la política de reducciones.
Entiende y sigue los procedimientos de lavar los platos e higiene.
Entiende y sigue la programación de limpieza de Deli/Panadería y procesos de higiene.

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