Dispatcher - Military Veterans

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nu00a0First things First: Who are we?u00a0nFirst Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada.u00a0nFirst Transit is looking for Dispatchers in San Bernardino,CA. Our dispatchers are an integral part of daily operations. Dispatchersu00a0assure all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day.u00a0 This position also responds to customer and team inquiries.u00a0We hire individuals who make safety and customer service their top priorities.u00a0 If you have the drive, confidence, and determination to succeed, First Transit is looking for you!nOur Dispatchers are responsible for:nnReview route performance and respond to customer inquiries and needsnSell bus passesnOversees road service assigned carriers by tracking trip performance metrics and route efficiencynDaily reports and clerical dutiesnDirect calls internallynAct as liaison between the carrier and emergency services.nnTo qualify as a Dispatcher, youu2019ll need:nn1 year of customer service, dispatch, or scheduling experience preferrednExcellent phone demeanor and customer service skillsnAbility to work independentlynExcellent verbal, interpersonal, judgment and problem-solving abilitiesnA commercial driver's licensennBenefitsu00a0nWe offer competitive compensation and benefits including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.u00a0nDiversity & Inclusionu00a0nBecause weu2019re stronger together, we aspire to have a culture where all people are First. Weu2019re committed to providing an inclusive and diverse working environment for everyone every day.u00a0nProfessional Advancementu00a0nStart here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.u00a0nExtensive Trainingu00a0nBuild skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.u00a0nCommunity Service & Impactu00a0nGo where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, youu2019ll have a positive impact on others.u00a0nWe aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.n

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